After the night of bottled anger, the following morning the manager decided to give every single staff member a talk that pushed aside everything we had done right and revealed the only things we did wrong. It was my turn to get chewed out and I’ll bullet point some of the things that I was criticized about.
- Lack of motivation; Apparently in their eyes, I lacked motivation on doing plenty of things, and this includes the side-jobs, my lack of good service to those that don’t look worthy of it, and generally my all around laziness.
- Customer service; I’m not gonna say that I shine amongst the rest though I can indeed say that I’ve gotten quite a steady amount of regulars and they do tend to pay for my bills so when it comes to new people who don’t necessarily look that they’d spend any money I don’t even bother.
I’d put those two at the most important ones.
Enough about me because this wasn’t necessarily the saddest thing that happened, it was with another staff member. It ended in tears and with two servers talking to each other about how the one who got away wasn’t given any credit. For anything.
Remember Ms. Phoebe? I talked about her once and sad to say, it was a short lived relationship. She was with us for no more than a month and it was a fantastic month, she decided to leave after being verbally abused by the owners and chefs. The sad thing was that she was hired on a whim due to lack of servers. She memorized the menu as hard as she can and she even decided to dedicate enough time to getting to know everyone, only for “everyone” to tell her that she was lazy. She wasn’t as efficient as Adan though I would say that they we’re at the same level when he first started and they didn’t terminate his employment as soon as they did Phoebe’s. Had they given her enough time to adapt she would’ve been as good as any of us, additionally too was that she was a woman.
Now I’ve talked about something along the lines of these before, we fire people as soon as we hire them and servers try not to get close to new employees until they break the point of familiarity. I feel bad for breaking the rule that I spoke though I feel worse for her being treated unfairly.
Your waiter today.